Shipping Information

You've picked your new pretties & are ready to start enjoying them! We understand & commit to dispatching your order from our studio within 48 hours so you can receive them as soon as possible.

Please note: The postage time frame is in addition to the order dispatch time frame. Our parcels are sent via Australia Post.

We have a range of shipping options available for your convenience.

  • FREE Tracked Standard Shipping on orders over $50
  • $4.95 Standard Shipping on orders under $50
  • $12.00 Express Post on orders under $100
  • FREE Express Post on orders over $100

Please note Express Shipping is not a rush order service. We endeavour to get your parcels packed & on their way to you as fast as possible with each and every order. Standard handling times apply prior to shipping dispatch on Express orders.

Tracking details are emailed once your order has been shipped via Australia Post.

Shipping timeframes are subject to the service provider Australia Post & it's contractors. Shipping timeframes are out of our control once your package is in the care of Australia Post. For the fastest delivery timeframe we suggest Express Post as your shipping option.

If you require your order to be dispatched urgently please email us at info@arcticelk.com.au prior to ordering and we will do our very best to accommodate your request.